Shipping & Returns

Shipping Information

Shipping Availability: The business ships its products across India.
Courier Charges: Additional charges for shipping are applicable, and customers are encouraged to contact the business via WhatsApp to get specific details about these charges.
Production Time: Since the products are handmade and customized, they are made to order. The shipping time is estimated to be approximately 10-12 working days after the order is placed.
Order Confirmation: Orders are considered confirmed only after 100% of the order amount is paid and received by the business. This is a common practice to ensure that the business can proceed with creating and shipping the customized products.

If you have any specific questions or if there's anything else you'd like assistance with regarding this information, feel free to let us know!

Return & Exchange Policy

Eligibility for Return & Exchange: The policy states that returns and exchanges are only accepted if the received product is in a damaged state.
Product Representation: Please note that the actual product closely matches the picture on the website. However, please note that digital pictures might slightly differ in terms of colours.
Conditions for Return/Exchange: The item must be in its original condition and packaging for a return or exchange to be processed. This is a standard requirement to ensure that the returned product is in a resalable state.
Customer Queries: Customers are encouraged to contact the business if they have any questions about the return or exchange policy. This is a good practice to provide additional assistance and clarification to customers.

Our policy is customer-friendly and transparent. If you have any specific concerns or if there's anything else you'd like assistance with regarding this policy, feel free to let us know!